Privacy Policy

1. Information We Collect

a. Information You Provide Directly

We collect information you submit when you sign up for an account, request a demo, contact support, or interact with our Services:

• Name, email address, company name, role
• Payment and billing information (if applicable)
• Communication preferences
• Profile settings

b. Information from Integrations

When you connect third-party services (e.g., calendar, CRM tools), we may collect information necessary to enable functionality:

• Meeting metadata (time, participants, links)
• Connected app identifiers
• Optional content (transcripts, structured data) only with your permission

c. Automatically Collected Data

When you visit our website or use the Services, we may collect:

• IP address
• Device and browser information
• Usage data (pages viewed, interaction patterns)
• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for purposes including:

• Delivering and improving our Services
• Personalizing your experience
• Providing support and responding to inquiries
• Processing billing and subscriptions
• Monitoring platform performance and security
• Communicating updates, offers, surveys (with opt-out)

We do not sell your personal information to third parties.

3. How Information Is Shared

We may share information with:

a. Service Providers

Third-party partners that help operate our Services (e.g., cloud hosting, analytics, payment processors), under strict confidentiality.

b. Integrated Tools

Only with your explicit permission, we may share structured outputs (reports, summaries) back to connected tools (e.g., CRM, collaboration platforms).

c. Legal and Safety

If required by law or to protect rights, we may disclose information to authorities.

4. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• Account Information: You can access, update, or delete your personal information in your account settings or by contacting support.
• Emails & Notifications: You may unsubscribe from promotional emails at any time.
• Integration Permissions: You control which third-party services are connected and may disconnect them anytime.

6. International Transfers

Ashera operates globally, and information may be processed in countries other than your own. By using our Services, you consent to these transfers consistent with applicable law.

7. Children’s Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or within the platform. The “Last Updated” date at the top reflects the effective date.

9. Contact Us

If you have questions about this policy or your rights, please contact us:

• Email: i.serkankaymaz@gmail.com
• Address: Istanbul, Turkey